Police Records Representative

The City of Chandler Police Department is currently seeking qualified individuals interested in joining our team as a Police Records Representative. This is a full-time, non-exempt position with benefits. The Police Records Division is open internally Sunday – Saturday 0600-0100 and open to the public Monday – Friday 0700-1700 (except holidays). The Police Records Representative are required to work various schedules which include days, swings, some weekends and holidays.  The position is subject to a six (6) month probationary period. Once off of probation, schedules are determined twice per year, each for six (6) months in duration.

Why work for Chandler?

• Diverse and inclusive environment
• Up to 8 hours paid time off annually to volunteer in the community
• Dress code is business casual
• 3 medical plans to choose from along with dental and vision coverage
• Accrue 122 hours paid vacation in your first year, eligible for use immediately following accrual
• Accrue 96 hours paid sick leave in your first year, eligible for use immediately following accrual
• 12 paid holidays per year, plus Winter Break at the end of the year
• Become part of the Arizona State Retirement System with a 100% city contribution match
• City contributions of 1% gross wages per pay period to deferred compensation upon employee contribution
• Robust Employee Wellness program with $350 incentive
• Professional development opportunities
• Tuition reimbursement up to $5,250 annually
• Free Tumbleweed Recreation Center membership

Who we are

The City of Chandler Police Department, consisting of 348 sworn officers and 192 civilians, serves a growing population of approximately 290,000 residents.  The organization is divided into three main divisions, one bureau, and many sections/units.   The Patrol Operations Division three precincts, 1) Main Station - Downtown & North Chandler, 2) Desert Breeze - West Chandler, and 3) Chandler Heights - South Chandler, work in concert with the Criminal Investigations Bureau, Operational Support Bureau, and Professional Services Division to meet the needs of the community.  The members of the Chandler Police Department are dedicated to the advancement of community policing and the development of a partnership with our citizens.  Our mission is, “To maintain a safe, vibrant community through meaningful engagement and continuous organizational improvement.”  We are committed to being a world-class leader in law enforcement.  We will pursue and engage the best trained, equipped, and committed professionals who demonstrate the highest standards of performance and best policing practices in partnership with the community.

Who we are looking for

Our ideal candidate will have a passion for customer service, teamwork, and collaboration. We are looking for an individual who enjoys working in a fast-paced environment; and, the successful candidate must be able to do the following:

• Greet customers entering the lobby and respond to inquiries
• Use Law Enforcement programs and systems to enter data and update information
• Fulfill public record requests
• Train to be able to perform the full scope of duties of a Police Records Representative
• This position is also responsible for conducting and attending Vehicle Impound Hearings

To view the complete job description, please click here.

Minimum qualifications

• Must possess a High School or GED equivalency.
• Must have 1-year of previous experience working in a fast-paced environment where customer service, data entry, and clerical work were required; or 
• Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.
• Must possess a Level A Terminal Operator Certification from the Department of Public Safety at the time of hire.

Desired qualifications

• Candidates who are bilingual in English and Spanish are preferred.

Supervision

Work is performed under the supervision of a division supervisor or manager. This position does not supervise others.

Application Process

• NeoGov Application
• Computer based skills test
• Preliminary Background Questionnaire Submittal & Review
• Oral Board Interview
• Background Interview
• Interview with Chief of Police

This is a full-time, exempt position with benefits, with a 4 x10 days or swings schedule, 7 days a week, including weekend day or holidays. This opportunity is only open to current City of Chandler employees only.  A register of qualified candidates will be active for 6 months should another position become available.  

The City of Chandler will conduct a pre-employment background check as a condition of employment.  An offer of employment is contingent upon acceptable results.  All applicants hired will be required to be fingerprinted with successful results as a condition of continued employment.

Applicants for employment and volunteer opportunities should be aware of the City of Chandler’s policies concerning the use of drugs and alcohol.   These policies have not been altered by the passage of Proposition 207. The use of recreational marijuana is a violation of the city’s Drug Free Workplace Policy. Certain positions within the city are required to submit to a pre-employment drug test.  A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment or volunteer opportunity.  The examination process may vary if determined necessary.

The City of Chandler is committed to Equal Opportunity and Reasonable Accommodation.