Business Systems Support Analyst

The City of Chandler Police Department, Police Technology Division is currently seeking qualified individuals interested in joining our team as Business Systems Support Analyst. This is a full-time, exempt position with full benefits. The anticipated work schedule is Mon-Thurs 0730-1730.

Why work for Chandler?

• Diverse and inclusive environment
• Up to 8 hours paid time off annually to volunteer in the community
• Dress code is business casual, with jeans on Fridays
• 3 medical plans to choose from along with dental and vision coverage
• Accrue 122 hours paid vacation in your first year, eligible for use immediately following accrual
• Accrue 96 hours paid sick leave in your first year, eligible for use immediately following accrual
• 12 paid holidays per year, plus Winter Break at the end of the year
• Become part of the Arizona State Retirement System with a 100% city contribution match
• City contributions of 1% gross wages per pay period to deferred compensation
• Robust Employee Wellness program with $350 incentive
• Professional development opportunities
• Tuition reimbursement up to $5,250 annually
• Free Tumbleweed Recreation Center membership
• Flexible schedule/remote work options (when available)

Who we are

The City of Chandler Police Department, consisting of 362 sworn officers and 177 civilians, serves a growing population of close to 287,945 residents. The organization is divided into three main divisions, one bureau, and many sections/units. The Patrol Operations Division consisting of three precincts, 1) Main Station - Downtown & North Chandler, 2) Desert Breeze - West Chandler, and 3) Chandler Heights - South Chandler, work in concert with the Criminal Investigations Division, Operational Support Division, and Professional Services Division to meet the needs of the community. The members of the Chandler Police Department are dedicated to the advancement of community policing and the development of a partnership with our citizens. Our mission is, "To maintain a safe, vibrant community through meaningful engagement and continuous organizational improvement." We are committed to being a world-class leader in law enforcement. We will pursue and engage the best trained, equipped, and committed professionals who demonstrate the highest standards of performance and best policing practices in partnership with the community.

Who we are looking for

Our ideal candidate will have a passion for customer service, teamwork, and collaboration. We are looking for an individual who enjoys working in a fast-paced environment; and is competently able to do the following when assigned to the Chandler Police Department:

• Maintain and monitor production environments hosted in Amazon Web Services (AWS). This includes EC2 instances, S3 storage, IAM roles, and VPC configurations. Ensure cloud-based infrastructure is secure, scalable, and optimized for performance.
• Work closely with stakeholders to design, build, and deploy new system features. Participate in code reviews and contribute to continuous improvement of software delivery processes.
• Develop and support API connectivity between internal and external systems, ensuring secure and reliable data exchange across platforms.
• Perform routine system maintenance, software upgrades, and patch management across various platforms and applications.
• Use monitoring tools to proactively identify issues, respond to incidents, and troubleshoot system and application problems as they arise.
• Create and maintain detailed documentation of systems, processes, and integrations. Collaborate cross-functionally with other departments and external vendors as needed.

To view the complete job description, please click here.

Minimum qualifications

• Must possess a Bachelor's Degree in Computer Science, Information Technology or a related field; and
• Must possess 3-years of experience in systems application analysis, programming and related experience specific to assigned area; and
• Must possess or obtain a valid Arizona driver's license with an acceptable driving record; or
• The above requirements may be substituted for any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.

Supervision

Work is performed under the supervision of a division supervisor or manager. This position does not supervise others.

Application Process

• NeoGov Application
• Spark Hire Virtual Interview
• Preliminary Background Questionnaire Submittal
• Oral Board Interview
• Background Interview
• Interview with Chief of Police

This is a full-time, exempt position with benefits, with a varied work schedule to include day, swing, and night shifts. A register of qualified candidates will be active for 6 months should another position become available.

The City of Chandler will conduct a pre-employment background check as a condition of employment. An offer of employment is contingent upon acceptable results. All applicants hired will be required to be fingerprinted with successful results as a condition of continued employment.

Applicants for employment and volunteer opportunities should be aware of the City of Chandler’s policies concerning the use of drugs and alcohol. These policies have not been altered by the passage of Proposition 207. The use of recreational marijuana is a violation of the city’s Drug Free Workplace Policy. Certain positions within the city are required to submit to a pre-employment drug test. A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment or volunteer opportunity. The examination process may vary if determined necessary.

The City of Chandler is committed to Equal Opportunity and Reasonable Accommodation.